"It's crucial for me to know that when I really don't know what to do, I don't have to be afraid to pick up the phone and have someone to ask."
I have been working for the Centre for Social and Nursing Assistance Prague 15 as an accountant since April 2016, and in January 2017 I also took over the payroll agenda, which was previously handled by an external agency.
It wasn't easy, having so many things to do at once, getting oriented and learning how to work in a new program.
I had to make friends with AVENSIA on the fly and I have to say that without the absolutely perfect customer service and the great and always helpful pros on the Hotline I would often be lost. It was and is crucial for me to know that if I really don't know what to do, I don't have to be afraid to pick up the phone and have someone to ask.
I have never been unpleasant to anyone, I have always received great service with a human touch. If I had to name someone, Mrs. Lishkova is a star for me, she is the right person in her place. If I have one regret, it is that I am so busy with work and time that I don't have much opportunity to attend professional training. So at least I'm always looking forward to the new Alfie and the Guides.
