We have introduced a new tool for handling customer enquiries, thanks to which customer enquiries are automatically sorted by topic and by the specialisation of individual consultants. Everything is handled faster and the customer receives continuous information about the status of their request..
Written inquiries to the hotline
Please use only the following addresses to send enquiries to the hotline:
- hotline@avensio.cz - for questions about the AVENSIO SW payroll software
- statistiky@avensio.cz - queries concerning the processing of statistical returns
- it@avensio.cz - technical support for AVENSIO SW payroll software
- hotline@attendo.cz - written questions about the ATTENDO SW attendance program (formerly ALFA ATTENDANCE)
- it@attendo.cz technical support for the ATTENDO SW attendance software
Telephone enquiries to the hotline
Customer support for the program AVENSIO SW is now on the phone 226 400 400 and for Routing the caller presses:
1 if they wish to speak to a payroll consultant as part of a pre-paid service
2 if he wants to solve a technical query or within the application support
3 if you need help with statistics
4 if the query concerns the HR portal (formerly WEB - APPS)
Customer support for the program ATTENDO SW is now on the phone 226 400 404 and press to route the caller:
1 to contact the attendance consultant
2 to connect to the attendance program technician
Reception
New issue of our Reception is now 226 400 402.
Written questions about training and conferences
If you have any questions about the AKADEMIE MEZD training or conference, please write to us at:
- obchod@akademiemezd.cz - requests for training and conference bookings
- info@akademiemezd.cz - general requirements
Telephone enquiries about training and conferences
Your requests or questions about trainings or conferences organized within the MEZD ACADEMY will now be answered by calling 724 155 596.
Sales Department
For non-binding quotations, please call tel. 724 155 136 or email obchod@avensio.cz
